Event / Booking Terms and Conditions

Event / Booking Terms and Conditions

 

About Apley Farm Shop

Welcome to Apley Farm Shop. We are an award-winning, family-owned Farm Shop in the beautiful, Shropshire countryside.

We are dedicated to sourcing the finest fresh and seasonal produce, carefully selected from our estate, farms, tenant businesses, and trusted local independent suppliers.

Our commitment to quality is reflected in our diverse selection – from the freshest seasonal fruit and vegetables to an extensive range of premium meats prepared by our expert in-house butchery. Indulge in cheese and deli delights, alongside irresistible cakes, pastries, and sweet treats baked daily in our onsite bakery.

Hosting a fantastic range of family-friendly events throughout the year, there is plenty of opportunity for quality, family time at Apley and we hope you’ll join us soon.

 

Terms and Conditions

These terms and conditions govern the purchase and use of tickets for events held or promoted by Apley Farm Shop. By purchasing tickets, you agree to be bound by these terms and conditions.

 

  1. Ticket Purchase
    1. Tickets are non-refundable. No refunds or exchanges will be given unless the event is cancelled by Apley Farm Shop
    2. Tickets must be purchased through official channels. Apley Farm Shop is not responsible for lost, stolen, or counterfeit tickets purchased from unofficial sources.
    3. Tickets are valid for the specific event at the date and time stated

 

  1. Cancellations and Changes
    1. Apley Farm Shop reserves the right to cancel or reschedule events due to circumstances beyond our control (e.g. severe weather, safety concerns)
    2. If an event is cancelled, you will be offered either a full refund or the option to transfer your ticket to another date or another event.
    3. In some cases, guests may reschedule or cancel bookings in advance of their visit. This will be clearly stated within your booking email and can be done by following the link within the relevant email.
    4. In exceptional circumstances, cancellations and refunds can be reviewed on a case-by-case basis by contacting us on the details below.

 

  1. Entry and Conduct
    1. Late arrivals may be refused entry or admitted at an alternative time at the sole discretion of Apley Farm Shop.
    2. A valid ticket must be presented for entry.
    3. Apley Farm Shop reserves the right to refuse entry to anyone whose behaviour is deemed to be inappropriate, disruptive, dangerous or otherwise unsafe.

 

  1. Children and Supervision
    1. Children must be always supervised by a responsible adult. Age restrictions may apply to specific events, which will be clearly stated at the time of booking.

 

  1. Accessibility
    1. If you have an access requirement or require assistance, please contact us in advance so that we can confirm any event specific access and so that we can do our best to accommodate you.

 

  1. Photography and Media
    1. From time to time we (or a third party authorised by Apley Farm Shop) may photograph or film at our events for promotional or social media purposes. By attending our event, you consent to the use of images and videos that may include you. If you do not wish to be included in these images, please contact us as soon as possible or speak to a member of staff on arrival.
    2. Personal photography is allowed at our events unless stated otherwise, professional recording equipment is not permitted without the prior consent of

Apley Farm Shop.

 

  1. Liability
    1. Apley Farm Shop is not liable for any personal injury, loss or damage to property caused by or during your attendance at our events. This is except for cases where caused by our negligence.

 

  1. Data Protection
    1. Personal information collected during the booking process will be handled in accordance with our Privacy Policy and will be used for the sole purpose of contacting you regarding your purchase. If you opt in to receive marketing communication from us, then we will also contact you for this reason. You can unsubscribe from these communications at any time by following the link within the email.

 

  1. Contact
    1. Apley Farm Shop, Stockton Buildings, Norton, Shifnal, TF119EF
    2. hello@apleyfarmshop.co.uk
    3. 01952581002

Apley Farm Shop reserves the right to modify this policy at any time, with updated terms published on our website.